MENTAL HEALTH

The Interface Referral service is a free, confidential Mental Health provider match service through William James College. The Town of Scituate has subscribed since September 2014. Our community was part of a South Shore pilot program, with state funding secured by Representative Jim Cantwell. Scituate continued the service after the pilot program ended, with current funding provided by the Scituate FACTS Coalition grant. Several other South Shore communities also contract with Interface, including Braintree, Canton, Cohasset, Duxbury, Hingham, Marshfield, Pembroke, and Plymouth.

Interface can assist residents to find a provider in the area who accepts new patients and your insurance type for a wide variety of needs (anxiety, depression, medication evaluation and prescribing, family issues, and more).

How does it work?

1.  Intake: Call 1 888 244-6843, Monday- Friday between 9:00am and 5:00pm. Plan for 15-20 minute phone call. When you call, you will be asked to complete a confidential intake. You will be asked for some basic contact information, information about yourself or your family member, your insurance, and your availability to meet with someone and general information about what you are concerned about. You may make special requests, such as proximity to home, or gender preference of providers.

2. Making a match:  INTERFACE will begin to search for a match by utilizing a tailored search process to find the service you have requested. Within a few days, you can expect to hear back with an update on the status of their research.

3. Providing matches:  Within two weeks (usually less), INTERFACE will provide the following information for one or more counselors/providers: the provider’s name, credentials, location, and phone number. You will make your first appointment directly with the counselor.

4. Following-Up:   INTERFACE will follow up in a few weeks to see if you have been able to connect with the counselor(s),
and if so, how it is going. INTERFACE is committed to supporting you until you feel you have found a successful match. 

5. Closing a referral: Once you have found a successful match, INTERFACE will close the referral process with you. However, if you need additional support in the future for other referrals or if the match does not work out for some reason, please know that you can always call again.

https://interface.williamjames.edu/

At the bottom of this page you will find a link to print these instructions.

NATIONAL ALLIANCE ON MENTAL HEALTH (NAMI)

Nami South Shore is a volunteer organization committed to the key concepts of recovery, resiliency, and support that are essential to wellness and quality of life; to full and meaningful lives for all persons and to programs that are both peer-driven and family-driven. Nami offers multiple resources and programs surrounding mental health, visit their website for more information.

Nami South Shore offers a variety of programs including support groups, classes for caregivers of individuals with mental health conditions, programs for individuals with mental health conditions and educational programs for parents and caregivers of children and adolescents living with emotional and behavioral issues. For more information about these programs visit https://www.namisouthshore.org/programs.

Help Line: 617-657-9055

If you need assistance filling out any of the applications or have any further questions you may call Scituate Town Social Worker at 781-545-8828.